E-CommerceHow Query Quotient transformed Lenskart's search experience, delivering personalized product recommendations to millions of customers with lightning-fast performance and exceptional relevancy.
Lenskart, India's largest eyewear retailer with over 500 stores and millions of online customers, was facing critical challenges in delivering a world-class digital shopping experience:
With 5000+ SKUs having intricate attributes like frame shape, material, color, size, and lens type, search accuracy was severely compromised.
Delivering personalized recommendations to 10M+ users based on face shape, preferences, and purchase history was computationally intensive.
During sale events, traffic would spike 10x, causing search failures and lost sales worth millions.
Real-time sync between 500+ stores and online inventory was causing customer frustration with out-of-stock items appearing in search.
Query Quotient designed a comprehensive Elasticsearch solution that combined advanced search capabilities with machine learning-powered personalization:
We built an intelligent search system that understands customer intent and preferences:
We implemented real-time personalization that scales to millions of users:
We built a resilient infrastructure that handles extreme traffic variations:
We solved the inventory synchronization challenge with innovative solutions:
The transformation delivered exceptional business results and customer satisfaction:
"Query Quotient revolutionized our digital commerce capabilities. The personalized search experience they built has become our competitive advantage. Our customers now find exactly what they're looking for in seconds, and our conversion rates have exceeded all expectations. The 300% increase in conversions speaks for itself."— Amit Sharma, Chief Digital Officer, Lenskart
Let's discuss how Query Quotient can help you deliver personalized, lightning-fast search experiences that drive conversions.