Applied AI & RAG

RAG that answers from your data - and shows its sources.

We design, build and operate retrieval-augmented generation systems that turn your documents and databases into accurate, cited answers. Retrieval engineering first, evaluation from day one.

Outcomes

Most RAG demos fail on retrieval. Ours start there.

An LLM can only be as good as the context it is given. We bring deep search engineering to every RAG build, so the right passages reach the model every time.

Accurate answers

Retrieval tuned on your data so the model sees the right passages - not just similar-looking ones.

Cited and traceable

Every answer links back to its sources, so users can verify it and you can debug it.

Secure by design

Document-level access control, data privacy and audit trails carried through to retrieval.

Fast and cost-aware

Latency and token spend measured and tuned, from thousands to billions of documents.

What we deliver

The full RAG stack, end to end.

Architecture & retrieval design

  • RAG system architecture
  • Vector database and search engine selection
  • Hybrid keyword + semantic retrieval
  • Multimodal and structured-data RAG

Ingestion & indexing

  • Document parsing and chunking strategy
  • Embedding model selection
  • Incremental, access-aware indexing pipelines
  • Metadata enrichment and filtering

Generation & integration

  • LLM selection: Claude, GPT, Gemini, Llama, Mistral
  • Query understanding and rewriting
  • Reranking and context assembly
  • APIs and integration with your apps

Evaluation & operations

  • Evaluation sets and faithfulness scoring
  • Hallucination and regression testing in CI
  • Monitoring, tracing and feedback loops
  • Latency and cost optimization
Model & database agnostic:
ElasticsearchOpenSearchQdrantVespaturbopufferMilvusPineconeWeaviateClaudeGPTGeminiLlamaMistral
Use cases

Where RAG earns its keep.

Knowledge assistants

Answer employee questions from wikis, policies and tickets - with citations.

Document Q&A

Natural-language questions over large contract, research or compliance repositories.

Support copilots

Draft grounded replies from product docs and past resolutions for your support team.

Conversational search

Chat-style search experiences that understand context and follow-up questions.

Semantic search

Find content by meaning, not just keywords, across every source you own.

Code & technical search

Help engineers find the right function, runbook or design doc in seconds.

How an engagement runs

Evidence before scale.

01 — 1–2 weeks

Discover

Pick the highest-value use case, audit your sources and build the evaluation set that defines success.

02 — 2–4 weeks

Prototype

A working RAG pipeline on your real data, benchmarked against the eval set.

03 — 4–8 weeks

Productionize

Access control, guardrails, latency and cost tuning, CI-driven evals and integration.

04 — Ongoing

Operate

Monitoring and continuous relevance tuning - or a clean handover to your team.

FAQ

RAG questions, answered.

What is RAG (Retrieval-Augmented Generation)?+

RAG combines a retrieval system with a large language model. At query time it fetches the most relevant passages from your knowledge base - a search engine or vector database - and gives them to the LLM as context, so answers are grounded in your own, up-to-date data and can cite their sources.

Which vector databases and search engines do you work with?+

We build on Elasticsearch, OpenSearch, Qdrant, Vespa, turbopuffer, Milvus, Pinecone and Weaviate. We help you choose based on scale, latency and cost targets, filtering needs and the infrastructure you already run - often your existing search cluster is the right place to start.

How long does it take to implement a RAG system?+

A working prototype on your real data, measured against an agreed evaluation set, typically takes 2-4 weeks. Hardening it for production - guardrails, security review, latency and cost tuning, monitoring - typically takes a further 4-8 weeks, depending on data volume and integrations.

Can you add RAG to our existing Elasticsearch or OpenSearch cluster?+

Yes. Both Elasticsearch and OpenSearch support vector search natively, so we can add embeddings, hybrid (keyword + semantic) retrieval and reranking to the cluster you already operate, without introducing a separate vector database unless it is genuinely needed.

How do you measure whether a RAG system is working?+

Before building, we agree on an evaluation set of real questions with expected answers. We then measure retrieval quality and answer faithfulness against it on every change, so improvements and regressions are visible rather than anecdotal.

What are typical use cases for RAG?+

Knowledge assistants over internal documentation, customer support copilots, document question-answering with citations, research assistants, semantic search over large repositories and code search. RAG fits whenever an LLM needs to answer from your specific data.

Ready to ground your AI in your data?

Tell us about your data and the questions your users ask. In a free 30-minute call we will tell you honestly whether RAG fits, what it would take, and how we would measure success.